Get in Touch
Have questions about our payment processing services? We're here to help. Reach out to our team and we'll get back to you as soon as possible.
Email Us
For general inquiries and support
General: hello@squidpay.io
Support: support@squidpay.io
Legal: legal@squidpay.io
Support Hours
Our team is available to assist you
Monday - Friday: 9:00 AM - 6:00 PM (EST)
Saturday - Sunday: Emergency support only
24/7 automated monitoring active
Our Office
Registered office in George Town
Squid Pay Ltd
P.O. Box 309
George Town, Grand Cayman
KY1-1102
Cayman Islands
Response Times
Average response times
General inquiries24 hours
Technical support4 hours
Urgent issues1 hour
Looking for quick answers?
Many common questions are answered in our documentation and legal pages.